Your order arrives packaged in a shipping bag, without any logo. It arrives under the name LUM360 SAS, our corporate name.
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Frequently Asked Questions
You can pay by credit card, PSE debit card through Mercado Pago, or Addi on credit.
Intimate products once uncovered CANNOT be exchanged.
Remember to press the ON button for 5 seconds and then to change frequency and power 1 click
Don't worry, we sell the charger for your vibrator.
Some of our products are eligible for a warranty. We recommend reading our returns and warranty page.